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Payment Method Declined

I have tried on several occasions to add a payment method. Also called the bank to make sure that the card is cleared for international purchases. With Covid we are currently still in South Africa and I loaded an SA banking card as an extra payment method yet it keeps getting declined. If I change my region, I'm prompted to cancel my subscriptions. Really???


Help please.


MacBook Pro 16″, macOS 12.0

Posted on Nov 15, 2021 7:44 AM

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Question marked as Top-ranking reply

Posted on Nov 15, 2021 5:54 PM

If your App Store/iTunes account is not with the SA store, you cannot use a SA payment method.


Yes, to change the region for your account you must cancel previous subscriptions associated with your current region.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Nov 15, 2021 5:54 PM in response to Cruz105

If your App Store/iTunes account is not with the SA store, you cannot use a SA payment method.


Yes, to change the region for your account you must cancel previous subscriptions associated with your current region.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

Payment Method Declined

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