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Level 1

5 points

After the latest OS update to 15, the 'Network not available' message pops up sporadically.

After the latest OS update to 15, the 'Network not available' message pops up sporadically while watching. This happens while watching Apple TV shows, Hulu, Netflix, etc, not app dependent. The picture is fine, the network is great. No environmental changes. The Apple TV has worked great for years, until this update.

Posted on Nov 15, 2021 10:45 AM

Best reply

rkaufmann87

Level 10

141,560 points

Posted on Nov 15, 2021 10:54 AM

Unplug your modem from its power source and Restart Modem.
Unplug your router from its power source and Restart router.
Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest.

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After the latest OS update to 15, the 'Network not available' message pops up sporadically.

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