Phone App not working

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Level 1

4 points

Phone App not working

HeIlo

Not sure if the forum is the correct place for this questions.

I have an iphone 7S, updated with the latest IoS. I bought the Geometry Dash app yesterday, but it simply doesn't open. The splash screen displays, but the app closes immediately.

I've tried uninstalling it, shutting the phone down and re-installing it again bout nothing seem to work. Has anyone else experienced this issue with Geometry Dash or can you suggest another fix, or can I get my money back?

Many thanks

Ryan

Posted on Nov 15, 2021 12:59 PM

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Answer 1

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frazzm737

Level 9

55,152 points

Nov 15, 2021 1:04 PM in response to ryand09

I'm thinking that perhaps the App was not updated for the new iOS. You can contact the developer. Check this link...

How to contact an app developer - Apple Support

If that doesn't help and you want your money back, check this link...

Request a refund for apps or content that you bought from Apple - Apple Support

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Answer 2

Nov 15, 2021 1:02 PM in response to ryand09

Here is a one-stop link for billing questions→Subscriptions and Billing - Official Apple Support. You can review your purchase history, cancel a subscription and request refunds.

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Phone App not working

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