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Mac Mail app will not allow me to log into any email accounts

When I open my Mac Mail app on my MacBook air I am asked for the password for my email account (in system preference) ...all good...then I click open browser and I get an empty window with a spinning wheel that never stops or allows me to log in




[Image Edited by Moderator to Remove Personal Information]


MacBook Air 13″, macOS 12.0

Posted on Nov 15, 2021 4:03 PM

Reply
4 replies

Nov 16, 2021 12:13 PM in response to annie822

Hi there annie822,


We understand you're seeing a repeated prompt to enter the password for your email accounts on your MacBook Air. We're glad you've joined us in Apple Support Communities, and we can help.


To begin, you'll want to be sure you followed the exact steps in the 'Check your password in Internet Accounts preferences' section of the related article linked in blue at the top left corner of this page.


"If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure that you're using the correct password."


Let us know what you find.


Cheers.

Nov 16, 2021 9:38 PM in response to annie822

If you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password.


Don't open your browser here. Close all these panels and open your browser ... but not from this process. Use the icon on the Dock, Launchpad or Applications folder.


It looks to me you need an app-specific password. Get that outside the mail process completely then open Mac Mail and use that password.


If that's not it, I'd completely remove the gmail account and recreate it.

Mac Mail app will not allow me to log into any email accounts

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