Friend iphone Lock by scammer

Hello, my friend iphone was locked by a scammer and the message that pop up saying to go to a Instagram page and paid the scammer money. She told me that the scammer contact her through online app and told her that his iPhone was lost and if she could login to his apple id so he can use find my iPhone. My friend fell for this trick and later the scammer lock her phone most likely from find my iPhone and set it to lost. Now the scammer is requesting money to unlock the phone, where can I get this fix?

Posted on Nov 15, 2021 7:36 PM

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Question marked as Top-ranking reply

Posted on Nov 16, 2021 10:38 AM

If your friend were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPhone retailer showing

the serial number of the iPhone, make a genius bar

reservation and bring in the receipt, iPhone, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPhone was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/

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Question marked as Top-ranking reply

Nov 16, 2021 10:38 AM in response to Shad0wLOL

If your friend were the original purchaser and can prove it with

a receipt from Apple or Apple authorized iPhone retailer showing

the serial number of the iPhone, make a genius bar

reservation and bring in the receipt, iPhone, and government

issued photo ID to Apple and they may assist in resolving the problem.

If the iPhone was purchased used or there is no receipt, the AppleID and passcode must be recovered 

It is highly recommended that you make a Genius Bar Reservation to avoid delay at the Apple store

https://www.apple.com/retail/geniusbar/

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Friend iphone Lock by scammer

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