Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled from App Store

Why am I disabled on my App Store and iTunes how can I fix this

iPhone 11 Pro, iOS 15

Posted on Nov 15, 2021 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2021 9:23 PM

There's a problem with your payment information which can't be fixed from your end. Click here and contact Apple Support at a time they're open; if the link doesn't have an option for your country, use this form.


(208117)

4 replies

Nov 15, 2021 10:07 PM in response to jocelynn17

jocelynn17 Said:

"Disabled from App Store: Why am I disabled on my App Store and iTunes how can I fix this"

--------


Visit this Link: If your Apple ID is Locked or Disabled - Apple Support


Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions

Nov 16, 2021 6:01 AM in response to jocelynn17

Why am I disabled on my App Store and iTunes how can I fix this


Hello,


In answer to the question you asked about why, Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. This document has the information for this specific issue and how to resolve it by contacting Apple:


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Disabled from App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.