move untrusted profile download

How to remove untrusted profile download

Posted on Nov 16, 2021 8:26 AM

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Concerned because I downloaded a configuration profile on my phone being dumb I had no idea what any of this profile stuff was until I did research after I was trying to get free credits to a site through a “tutorial“ video. It really has me freaking out that my personal information could be at risk or my phone or the WiFi/network. It was only for a couple minutes but I guess you never know. I accepted the install and everything. Ive since changed my Apple/iCloud password, lock screen password, and that’s about it. Im sketched out too because the “tutorial” scam said background app refresh needed to be on so that has me scared my debit card or bank info could be at risk. Any help would be greatly appreciated.
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1 reply

JovonaP.

Community Specialist

Nov 17, 2021 9:00 AM in response to Brovo-c-m

Hi Brovo-c-m,

Thanks for using Apple Support Communities. We understand that you need to remove an untrusted profile from your iPhone. You've come to the right place for help. Check out the steps in the following resource:

How to delete an app that has a configuration profile on your iPhone, iPad, or iPod touch

Take care!

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move untrusted profile download

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