MacBook Pro 14 M1 Max disconnecting from internet

Just got this a few days ago, and strangely in the last 24 hours the MBP lost connection with the internet twice after some idle time. Technically it's still connected to the WiFi router but unable to send/receive data. The WiFi itself is fine as other devices have no problems.


When I restart the MBP, the problem goes away. But this is still very annoying. Anyone have any idea? Thanks.

MacBook Pro 14″, macOS 12.0

Posted on Nov 16, 2021 9:00 AM

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Nov 17, 2021 9:25 AM in response to Growingboy

Hello Growingboy.


Thank you for using Apple Support Communities. If you're getting disconnected from your internet, we'd like to help out. If you connect to a different reliable Wi-Fi network, does this specific issue continue to occur or is this only occurring with one Wi-Fi network? We do have a helpful resource we'd like to share with you below:


If your Mac doesn't connect to the Internet over Wi-Fi - Apple Support


This resource has great troubleshooting steps you can try and also steps on how to test this issue a wireless diagnostics. You might also want to test this issue in safe mode as well. Just in case, you're not familiar with safe mode, check out the resource below:


How to use safe mode on your Mac - Apple Support


Depending on your results, you'll want to follow the steps listed under "If the issue continues in safe mode" or "If the issue doesn't continue in safe mode".


We hope this information is useful. Cheers.

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MacBook Pro 14 M1 Max disconnecting from internet

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