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iPhone 13 Pro Max setup from iCloud Backup

I am trying to setup my iPhone 13 Pro Max from an iCloud backup but I cannot select the date of the back up...it does not allow me to even see the option of setup from a backup...do I need to wipe the phone and start over?


iPhone 13 Pro Max, iOS 15

Posted on Nov 16, 2021 9:01 AM

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Question marked as Top-ranking reply

Posted on Nov 16, 2021 10:07 AM

If you don't have your previous phone with you and can't use Quick Start, you may need to start the process of setting up your new phone again. See this link on how it should work --> https://support.apple.com/en-us/HT210218


Here's another link about moving from a previous iPhone to a new iPhone --> Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 16, 2021 10:07 AM in response to bmrbuk

If you don't have your previous phone with you and can't use Quick Start, you may need to start the process of setting up your new phone again. See this link on how it should work --> https://support.apple.com/en-us/HT210218


Here's another link about moving from a previous iPhone to a new iPhone --> Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support

iPhone 13 Pro Max setup from iCloud Backup

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