You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am experiencing a strange problem with Minecraft on a brand new iPhone 13.
When I am connected to my house wifi everything is ok – I can play on all servers.
But when I try to connect via cellular network or on any other wifi I am getting all possible error messages (some attached below) and can’t connect to any server at all.
Any suggestions welcome!
Hello req7777,
Apple Support Communities is a great place for help with your iPhone 13 and Minecraft. To confirm, are you only having issues with Minecraft, or are other data enabled apps having the same issue? If the issue is specific to Minecraft try the steps outlined in the following article.
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
While the title of the article references different issues, these steps can still be helpful.
Have a great day!
We’re glad you had the chance to try those steps req7777.
With the issue continuing you’ll want to reach out to the application developer next. You can find their contact information using the steps outlined in the following article.
How to contact an app developer – Apple Support
You can also find support via the Minecraft Help Center linked below.
Take care!
Thanks for the reply! Yes only Minecraft is acting strange, as far as I’ve noticed.
I did all the steps from the article you’ve referenced, still same issue.
The app opens fine and seems to connect to Microsoft accout just fine, local fatures seems ok. It is only the Minecraft Servers (available in-game) that it won’t connect to while on mobile network and also most of WiFi networks. Some Wifi e. g. my home wifi and also TFL wifi works fine! that why it is so strange, I'm in UK on GiffGaff/O2 mobile.
Thanks for suggestion.
I actually submitted a bug report before coming here. Haven’t had any feedback from the dev hence my post in Apple communities, you’ve been always much more responsive :-)
The ticket for reference: https://bugs.mojang.com/browse/MCPE-147872
(the iOS app support redirects to Jira as well)
Regards!
Turns out that app has had the mobile network disabled. It is not obvious and the error message isn’t giving any clues.
in-game Settings > Profile > scroll to ‘Use cellular data’ and turn it on
Problems with Minecraft app 1.17.41 - unable to connect to Minecraft servers - iPhone 13, iOS 15
