Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to use phone number with I message

Cannot use phone number for iMessage after updating to iPhone 13 and switching carriers

Posted on Nov 16, 2021 5:21 PM

Reply
Question marked as Best reply

Posted on Nov 16, 2021 5:42 PM

Does your new carrier have international texting enabled? That’s required to change any iMessage or FaceTime settings.


There’s further information here→Add or remove your phone number in Messages or FaceTime - Apple Support

Specifically:


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

On your iPhone, iPad, and iPod touch:

    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

On your iPhone:

    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.

Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.

6 replies
Question marked as Best reply

Nov 16, 2021 5:42 PM in response to Justwondering123

Does your new carrier have international texting enabled? That’s required to change any iMessage or FaceTime settings.


There’s further information here→Add or remove your phone number in Messages or FaceTime - Apple Support

Specifically:


If your phone number is unchecked and you can't select it, or you have some other issue, follow these steps:

On your iPhone, iPad, and iPod touch:

    • Go to Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    • Go to Settings > FaceTime. Tap your Apple ID, then tap Sign Out.

On your iPhone:

    • Go back to Settings > Messages and make sure that iMessage is turned on.
    • Tap Send & Receive, then choose “Use your Apple ID for iMessage” and sign in with your Apple ID.

Using the same Apple ID, sign back in to Messages and FaceTime on your other devices. 

If you still need help, change your Apple ID password and repeat the setup steps. If that doesn't work, contact Apple Support.

How to use phone number with I message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.