Unable to activate iMessage after porting number from one carrier to another

Question

jameybrooks Author

Level 1

4 points

Unable to activate iMessage after porting number from one carrier to another

I am unable to activate imessage after porting my number from one carrier to another

[Re-Titled by Moderator]

Posted on Apr 27, 2022 2:12 PM

Reply

Answer 1

Best reply

javaliga

Level 10

119,467 points

Apr 27, 2022 2:21 PM in response to jameybrooks

Without knowing anything else (iPhone model, iOS version, carrier, etc.) perhaps this article will help:

https://support.apple.com/en-us/HT201422

Reply

Answer 2

jameybrooks Author

Level 1

4 points

Apr 27, 2022 6:51 PM in response to javaliga

It turned out that there was an eSim with the old Sprint phone number active as well as a physical sim with the same phone number for t-mobile which was the one that was ported. So once we deleted the eSim and rebooted it came back up correctly and worked! Thanks so much!

Reply

Unable to activate iMessage after porting number from one carrier to another

Similar questions