Activation lock

I have deleted an appleid before signing out of the iphone and now it is under activation lock and the appleid associated with this device is deleted and can not be restored.


I provided apple support personnel with the purchase invoice twice but they did not accept it.


Any solution to remove the activation lock

iPhone 12 Pro

Posted on Nov 17, 2021 5:26 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 17, 2021 6:14 AM

It sounds like you have already tried everything I could suggest:


For information relating to 'How to delete your Apple ID account', click here --> https://support.apple.com/HT208504


"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."


Apple can reset a device if a person can provide sufficient evidence of valid ownership. Try this online here --> https://al-support.apple.com/#/additional-support (Yes, apparently this does work in this situation too: https://discussions.apple.com/thread/253344078?answerId=256255850022#256255850022 )


Was this an receipt from an authorized Apple retailer? Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711



1 reply
Question marked as Top-ranking reply

Nov 17, 2021 6:14 AM in response to Saleh_nasri

It sounds like you have already tried everything I could suggest:


For information relating to 'How to delete your Apple ID account', click here --> https://support.apple.com/HT208504


"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."


Apple can reset a device if a person can provide sufficient evidence of valid ownership. Try this online here --> https://al-support.apple.com/#/additional-support (Yes, apparently this does work in this situation too: https://discussions.apple.com/thread/253344078?answerId=256255850022#256255850022 )


Was this an receipt from an authorized Apple retailer? Apple recommends you "Keep your receipt after you buy an Apple device" --> https://support.apple.com/HT202711



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.