diagnostic not loading or working after pressing D at start up MacBook Pro 2013 model with i7 processor OS Catalina

cannot load refi/driver/testsupport.efi status 0x0000003

overheating fan is making grinding noise, I cleaning with pressure air any dust already, that is not the issue

Mac OS catalina 10.15.7


Posted on Nov 17, 2021 10:32 AM

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Posted on Nov 17, 2021 11:19 PM

Unfortunately Apple broke the Apple Diagnostics for some people after a system firmware update and there is nothing you can do to get it working again.


If there is not a foreign object stuck in the fan itself, then the fan bearing is most likely worn out requiring the fan to be replaced.

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diagnostic not loading or working after pressing D at start up MacBook Pro 2013 model with i7 processor OS Catalina

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