My AirPrint is not working

Since I upgraded the software on my iPhone, I cannot use my air print. It does not detect the printer. However, I do know that the printer is working because my Mac book can still print

iPhone 12 Pro Max, iOS 15

Posted on Nov 17, 2021 2:41 PM

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1 reply

Nov 18, 2021 11:41 AM in response to kdubi

Hey there, kdubi!


Thanks so much for using Apple Support Communities.


Being able to print from your iPhone is such a convenient feature of iOS. We want to help you get it working again.


To start, we want to recommend that you make sure you're running the latest available version of iOS for your device. Here is how you can back up your iPhone and update easily: Update your iPhone, iPad, or iPod touch. Once you're up to date, if you still aren't able to print, then we want to recommend setting up your printer one more time. You can follow the manufacturer instructions for that process. We know that the printer does work with your MacBook Pro but we think it's a good step to try just the same. Some other good basic steps to try are printing different documents, which would help you isolate the issue, and printing via different apps (again to isolate the issue).


If you're still stuck, we'd recommend reaching out to Apple directly: Contact Apple Support


Cheers!

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My AirPrint is not working

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