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problems with payment

I paid for the purchase in the game using my card. money was debited from the card, but the purchase did not go through. I wrote in support of the game, they replied that they did not receive the money. But the money was debited from my card. What to do?

Posted on Nov 17, 2021 4:58 PM

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Posted on Nov 17, 2021 5:08 PM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter.


https://twitter.com/AppleSupport.   - 



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problems with payment

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