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I would like to request a refund from my Apple ID account

I would like to request a refund from my Apple ID account

Posted on Nov 18, 2021 9:25 AM

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Question marked as Top-ranking reply

Posted on Nov 18, 2021 9:37 AM

You do not say where you see this purchase. If you see it in an email or a message, and if you can not see it using the methods discussed in the link(s) below, it may be a phishing attempt. Click on this link to read how to "Recognize and avoid phishing messages, phony support calls, and other scams" --> https://support.apple.com/HT204759


Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check your receipts. "You may be able to see more details about your recent purchases when you view your transactions on your financial institution's website or mobile app." Read this link --> https://support.apple.com/HT209592


To "Request a refund for apps or content that you bought from Apple" click on this link --> https://support.apple.com/HT204084

1 reply
Question marked as Top-ranking reply

Nov 18, 2021 9:37 AM in response to Caloscs1

You do not say where you see this purchase. If you see it in an email or a message, and if you can not see it using the methods discussed in the link(s) below, it may be a phishing attempt. Click on this link to read how to "Recognize and avoid phishing messages, phony support calls, and other scams" --> https://support.apple.com/HT204759


Click on this link to read what to do "If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement" --> https://support.apple.com/HT201382 Note, if you are a Family Sharing organizer, purchases or subscriptions made by another family member may be charged to your card but will not appear under your purchase history or subscriptions. Ask family members about those or check your receipts. "You may be able to see more details about your recent purchases when you view your transactions on your financial institution's website or mobile app." Read this link --> https://support.apple.com/HT209592


To "Request a refund for apps or content that you bought from Apple" click on this link --> https://support.apple.com/HT204084

I would like to request a refund from my Apple ID account

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