iCloud encountered an error while trying to connect to the server.

This is the message I get when I try to see my email with a any brouser on my PC and safari on my phone

Mail works fine on my phone

Windows, Windows 10

Posted on Nov 18, 2021 11:59 AM

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2 replies

Nov 19, 2021 11:03 AM in response to somanela

Hello Somanela,


Thank you for using Apple Support Communities. Based on your post, you've had some struggles accessing your Mail. We'll do our best to assist with this.


To confirm you're trying to access iCloud online using your PC. However, it results in an error, 'iCloud encountered an error while trying to connect to the server.'


By chance, are you using a VPN or security software? If so, we'd recommend to disable them and restart the device, as these may be blocking the connection.


You mentioned Mail works fine on your phone, is this an iPhone? Are you using the iCloud website or the Mail app itself?


Try out steps in: If you can't connect or sign in to iCloud



Hoping to hear back, take care.

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iCloud encountered an error while trying to connect to the server.

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