Media stops playing once iphone locks

Hello! My IPhone 11 has suddenly stopped playing media when I hit the side button to lock my phone. I primarily use Spotify and the podcast app, and it happens with both of them. If I play a song, and then go to lock my phone, the media stops playing and disappears altogether within a few seconds. Ive restarted my phone twice, reset all settings, closed and reopened my apps, and it is still happening. All media stops playing once I lock my phone and it is on the Lock Screen. How do I fix this? Thanks!!

iPhone 11

Posted on Nov 18, 2021 12:00 PM

Reply
1 reply

Nov 19, 2021 11:06 AM in response to Agaricus__

Greetings Agaricus__, 


We understand that when your device goes to sleep, audio stops playing. 


Let’s isolate the situation a bit more. When you’re listening to podcasts in the Podcasts app, can you please test both downloaded and streamed episodes? Does the issue persist with both? 


Are you using headphones or a Bluetooth device with your iPhone at the time or is audio playing through the built-in speakers? 


Thanks. 

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Media stops playing once iphone locks

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