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Hi, I my iphone has been glitching and my child also gas his face id on my phone, thats why he gets to the purchase. She promised that she wouldnt do that anymore, but she did it while I was sleeping. We are really poor and need the money, please send us the refund back. What should we do
iPhone 11, iOS 15
Contact App Support directly.
1-800-MY-APPLE
M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2
Contact App Support directly.
1-800-MY-APPLE
M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2
i contacted apple support and u reported the problem, but they declined the refund. Should I contact the app where Those purchases were made?
If Apple denied the refund then the issue ends there.
App developers can't issue refunds on App Store apps.
Request a refund
