Refund for purchase
My child somehow rented a movie but I don’t know how because she was using a phone in airplane mode. So either she did it or my account was hacked. Either way is there any way I can be refunded for the purchase??
iPod Touch
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If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.
Tap on Report a problem on the invoice.
Or try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
To avoid in the future, see:
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
Require a password for App Store and iTunes purchases
Require a password for App Store and iTunes purchases - Apple Support