How to remove a hacker that followed from old android
I had an android phone that was hacked..phone was hacked & had another person that set themself up as the administrator of the android phone via bogus Amazon phone call….my fault!
Contacted carrier, AT&T and was assigned a new phone number to the android phone to use until new IPhone was received via mail…about 7 to 10 days. Upon receipt of new IPhone I proceeded to set up new phone. This hacker has the same control over my new IPhone as it did the android; just not as bad but I have missing control tabs, uses and so on. Each day they follow my actions thru safari searches photos & messages. I only use cellular data No Wi-Fi usage at all! My iphone backs up regularly without Wi-Fi which confirms my fear the hacker is still in control!
We have a family plan, share photos , locations additional storage and iCloud. Is All my family affected? since we share location iCloud storage & photo albums…
it appears the hacker accesses iPhone via messages…reads & follows messages uses location too. Even if unknown messages are sent and not opened. Car Bluetooth is also a source of access, even if I leave it off.
These hackers have gone so far as to hack our smart TVS. We have disconnected internet and have None at this time and can not remove the ‘security WPS’ from our smart TVs. Using only antenna tv. We have even factory reset all our TVs & Bluetooth in cars…
Set up All new email accounts Amazon account Snapchat Bitmoji & passwords but am still not in control of my phone or unable to use smart TVs due to the other secure WPS installed on our TVs.
How can I rid these hackers from my phone first off and do I have to purchase new smart TVs to be secure? Hacker has set up a secure WPS on out TVs.
will I ever get rid of them and have privacy again? btw… we have extremely unique last name that is easily found & followed.
Please help!!! Someone anyone?