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icloud

The following message I receive each time when I try to get to my icloud. "icloud encountered an error while trying to connect to the server"... I have access to internet and have access to my apple ID


Posted on Nov 18, 2021 5:25 PM

Reply
Question marked as Best reply

Posted on Nov 19, 2021 12:57 PM

"Lipochka Said:

"iCloud: Thanks but none of the above suggestions worked.... Still have the problem that nobody from Apple or Comcast can resolve."

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You are welcome.


Whatelse to Try:


  • Single-Out this Computer:

See if you get this issue, when you perform the same on a different computer.


  • Single-Out this User:

See what happens when you create another administrator.


  • Boot in Safe Mode:

[Hold Down the shift key upon boot]. In Safe Mode, Login Items do wont open at login; certain System Preferences are set aside; and damaged system files (i.e. caches) are intentionally fixed.

5 replies
Question marked as Best reply

Nov 19, 2021 12:57 PM in response to Lipochka

"Lipochka Said:

"iCloud: Thanks but none of the above suggestions worked.... Still have the problem that nobody from Apple or Comcast can resolve."

-------


You are welcome.


Whatelse to Try:


  • Single-Out this Computer:

See if you get this issue, when you perform the same on a different computer.


  • Single-Out this User:

See what happens when you create another administrator.


  • Boot in Safe Mode:

[Hold Down the shift key upon boot]. In Safe Mode, Login Items do wont open at login; certain System Preferences are set aside; and damaged system files (i.e. caches) are intentionally fixed.

Nov 19, 2021 3:20 PM in response to Lipochka

"Lipochka Said:

"iCloud: Thanks a lot, reboot in the safe mode resolved the issue!"

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You are welcome! Proud to have solved this.


Inform Apple of this:

Provide Apple feedback on this, and let them know that this occurred.

  1. Go Here: Feedback - iCloud - Apple
  2. Select: "Account" for the "Feedback Type"
  3. Comment: on when you came across the issue, and how you have troubleshot it thus far. Include the link to this post.
  4. Proceed form there as necessary

Nov 18, 2021 5:43 PM in response to Lipochka

Lipochka Said:

"icloud: The following message I receive each time when I try to get to my icloud. "icloud encountered an error while trying to connect to the server"... I have access to internet and have access to my apple ID"

-------


Using Cellular?

Try using WiFi, rather than cellular.


Using WiFi?

Restart the router. Try another network.

icloud

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