iPhone XR Internet

Dear all,


I can connect to my Wifi. However, it is not possible to use it for browsing as usual. My iPhone also shows that mobile data (4G) is available. However, I cannot use this option either for browsing. A restart has not helped, yet. Could you please help me?


Thank you very much in advance!

iPhone XR, iOS 14

Posted on Nov 19, 2021 12:06 AM

Reply
1 reply

Nov 19, 2021 12:27 AM in response to steffen297

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone XR Internet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.