New Macbook Pro 14 can't update to 12.0.1

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Level 1

4 points

New Macbook Pro 14 can't update to 12.0.1

Hi! I recently got the new MacBook Pro 14 and I can't install the macOS Monterey 12.0.1 update. Error message says "The software update download failed. Please check your network connection and try again. An error occurred while downloading selected updates. Please check your internet connection and try again."

I have no problems with the internet connection, and the error message always appears at "1,44Gb of 3.Gb) Tried restart and shut down with no luck...

Any suggestions?

Thank you!

MacBook Pro 14″, macOS 12.0

Posted on Nov 19, 2021 5:20 AM

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Answer 1

Rellagher Author

Level 1

4 points

Nov 19, 2021 10:22 AM in response to dialabrain

Hmm. I haven't installed nothing like that. I have Office (latest), Adobe CC (Photoshop, illustrator, after effects..etc also Beta m1 versions), Discord, TeamViewer, and a music DAW (LUNA) from Universal Audio.

And I tried updating before installing some of this apps. Maybe after the Adobe Suite.

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Answer 2

dialabrain

Level 10

126,779 points

Nov 19, 2021 5:25 AM in response to Rellagher

You need 26GBs of available space on the drive. If you do, try again while in Safe Mode.

How to use safe mode on your Mac - Apple Support

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Answer 3

Rellagher Author

Level 1

4 points

Nov 19, 2021 9:28 AM in response to dialabrain

Thank you. Disk space wasn't the issue, there's plenty. But installing in safe mode did the trick.

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Answer 4

dialabrain

Level 10

126,779 points

Nov 19, 2021 10:01 AM in response to Rellagher

You're welcome. What that normally means is you have something installed you shouldn't have such as an antivirus app or CleanMyMac.

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Answer 5

dialabrain

Level 10

126,779 points

Nov 19, 2021 10:28 AM in response to Rellagher

I don't know. Safe Mode prevents third-party apps/extensions etc. from loading. Apparently one of them blocked the update. If it happens again for the next update, just boot into Safe Mode again.

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New Macbook Pro 14 can't update to 12.0.1

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