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ITunes won't let me buy any songs

Every time I try to buy a song from iTunes it says buy I say yes and then it says billing info I click on that and it just freezes it won't let me buy I already upgraded my Apple ID I changed the password I've reset my billing with the proper debit card is still won't let me buy I even rebooted my computer I'm totally lost

Posted on Nov 19, 2021 7:27 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2021 5:39 PM

Hi AndyMercury,

Welcome to the Apple Community.


Wondering which device, or PC, Mac, you are using, and which Operating System is installed on it.

You might want to browse these articles from Apple Support.


What happened to iTunes?

https://support.apple.com/en-us/HT210200


If you can't open the App Store or iTunes Store, buy content, or edit payment information:

https://support.apple.com/en-us/HT208104


Set up and view an iTunes Store account in Music on Mac

https://support.apple.com/en-au/guide/music/mus46db3a1a/mac


Intro to the iTunes Store in Music on Mac:

https://support.apple.com/en-au/guide/music/mus3e2346c2/1.1/mac/11.0


iTunes User Guide

https://support.apple.com/en-au/guide/itunes/welcome/mac


iTunes Support

https://support.apple.com/itunes


iTunes Support.   Worldwide

https://support.apple.com/choose-country-region/itunes


Hope something here smoothes the way for your song purchases :-)

1 reply
Question marked as Top-ranking reply

Nov 19, 2021 5:39 PM in response to AndyMercurey

Hi AndyMercury,

Welcome to the Apple Community.


Wondering which device, or PC, Mac, you are using, and which Operating System is installed on it.

You might want to browse these articles from Apple Support.


What happened to iTunes?

https://support.apple.com/en-us/HT210200


If you can't open the App Store or iTunes Store, buy content, or edit payment information:

https://support.apple.com/en-us/HT208104


Set up and view an iTunes Store account in Music on Mac

https://support.apple.com/en-au/guide/music/mus46db3a1a/mac


Intro to the iTunes Store in Music on Mac:

https://support.apple.com/en-au/guide/music/mus3e2346c2/1.1/mac/11.0


iTunes User Guide

https://support.apple.com/en-au/guide/itunes/welcome/mac


iTunes Support

https://support.apple.com/itunes


iTunes Support.   Worldwide

https://support.apple.com/choose-country-region/itunes


Hope something here smoothes the way for your song purchases :-)

ITunes won't let me buy any songs

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