Calculating category size

Hy sir my iPhone is not calculating storage. I try many time but it does not calculate the storage. Here you can see screenshot.

Posted on Nov 19, 2021 9:48 AM

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Question marked as Top-ranking reply

Posted on Nov 20, 2021 10:54 AM

Hi Kangna80,


Thanks for taking the time to post your question to Apple Support Communities. We understand that you're unable view the category sizes for the storage on your iPhone.


We noticed that Low Power Mode is enabled on your device. Does the same issue occur when you turn this feature off? We ask because while it can reduce the amount of power that your device uses, some tasks may not work until it's turned off. Use Low Power Mode to save battery life on your iPhone


We'd also recommend restarting the iPhone to see if it helps: Restart your iPhone


We look forward to hearing the results.


Regards.


2 replies
Question marked as Top-ranking reply

Nov 20, 2021 10:54 AM in response to Kangna80

Hi Kangna80,


Thanks for taking the time to post your question to Apple Support Communities. We understand that you're unable view the category sizes for the storage on your iPhone.


We noticed that Low Power Mode is enabled on your device. Does the same issue occur when you turn this feature off? We ask because while it can reduce the amount of power that your device uses, some tasks may not work until it's turned off. Use Low Power Mode to save battery life on your iPhone


We'd also recommend restarting the iPhone to see if it helps: Restart your iPhone


We look forward to hearing the results.


Regards.


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Calculating category size

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