Cant save Keynote recording to movie

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HPHS2021 Author

Level 1

5 points

Cant save Keynote recording to movie

Hi Support Community,

I can't save a recorded Keynote to a movie file. I have done this many times in the recent past. If I save it to 'movie' it records the slideshow without sound. Meanwhile, the sound does not appear to be corrupted when I playback the recorded slideshow. I have made many similar movies in the recent past and have had no issues previously. Please help!

Thanks...

Posted on Nov 19, 2021 10:16 AM

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Answer 1

Best reply

Gary Scotland

Level 7

25,862 points

Nov 21, 2021 8:38 AM in response to HPHS2021

You can try resetting Keynote as follows:

complete all of the following steps in the order listed:

ensure you have a current backup of all your user files, saved to a separate drive
close all applications
uninstall Keynote; for this procedure to work, an application removal tool must be used, App Delete has a free trial and works for this procedure. It can be downloaded from the developer’s website here: App Delete
empty the Trash (Finder > Empty Trash)
restart the Mac (Apple Menu > Restart); Immediately after the Apple startup sound, press the shift key on the keyboard, release shift when the Apple icon appears. Start up will take longer than usual as the Mac is performing a software repair of the start up drive
After the Mac is fully powered up, restart the Mac normally: Apple Menu > Restart
reinstall Keynote from the Mac App Store Application
Restart the Mac again and test Keynote

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Answer 2

Nov 19, 2021 11:19 AM in response to HPHS2021

Where is the sound files placed in Keynote

Ensure your settings are as follows:

Before making a recorded slideshow, use the following settings:

1 - Inspector > Document > Document; in the Presentation Type dropdown menu, select: Normal

2 - Animations

Do not use automatic timings for transitions or builds in the presentation:

Transitions

select all the slides in the Navigator then go to: Inspector > Animation > Transitions >

in the Start Transition dropdown menu, select: On Click

Builds and Actions

go to the build order list and set each effect to On Click

3 - when a narration is not being recorded;

unplug a USB connected mic

when using the inbuilt mic, change the record level to zero in system preferences > sound (do not use the mute button as it prevents the sound track from exporting)

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