Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't connect to iTunes Store

why does my iTunes Store say cannot connect to I tunes store every time I try to view my purchase history? I have a pending purchase on my account but it hasn’t gone through since yesterday.



[Re-Titled by Moderator]

iPhone XR, iOS 14

Posted on Nov 19, 2021 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 19, 2021 7:04 PM

'If you can't connect or sign in to iCloud', click here --> https://support.apple.com/HT203512


VPN prevented sign-in --> https://discussions.apple.com/thread/253164691


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


For support, click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Nov 19, 2021 7:04 PM in response to Pumba_7

'If you can't connect or sign in to iCloud', click here --> https://support.apple.com/HT203512


VPN prevented sign-in --> https://discussions.apple.com/thread/253164691


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


For support, click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

I can't connect to iTunes Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.