Apple Event: May 7th at 7 am PT
I tried to purchase an app that is $3.99 and instead they tried to charged my account $23 and it’s happened on my purchases on candy crush they always take more money out. Can u help me with this?
iPhone 12, iOS 14
Nickidan76 Said:
"Charges: I tried to purchase an app that is $3.99 and instead they tried to charged my account $23 and it’s happened on my purchases on candy crush they always take more money out. Can u help me with this?"
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For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Charges
