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Level 1

6 points

iPhone locked

I bought a new phone and it’s locked

[Re-Titled by Moderator]

Posted on Nov 19, 2021 8:20 PM

Top-ranking reply

Level 10

209,043 points

Posted on Nov 20, 2021 3:25 AM

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

If you are not the owner and do not have the Apple ID and the Password then you can’t unlock the iPhone.

Contact the seller, ask him to unlock the iPhone or ask your money back.

The seller has to read this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch

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