I have lost my Apple ID password and none of my trusted devices (phones) work, how do I reset this?
I have forgotten my apple password and my trusted devices are no longer in operation so now I cannot sign in to my apple account
iPhone XS, iOS 14
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I have forgotten my apple password and my trusted devices are no longer in operation so now I cannot sign in to my apple account
iPhone XS, iOS 14
Hi,
Do you have access to the same trusted phone number associated to your Apple ID? If so, you may be able to reset your password on the Support app via Topics > Passwords & Security > Reset Apple ID Password > Get Started > A Different Apple ID. This will send a two-factor code to the phone number in order to reset the Apple ID password.
If you no longer use that number you will have to set up account recovery on iforgot.apple.com and update your trusted phone number. iforgot.apple.com > enter Apple ID > CONFIM the trusted phone number that’s listed > when it sends a verification code to that number select that you do not have access/no longer use this number, and finish the account recovery creation.
https://support.apple.com/en-us/HT204915
https://support.apple.com/en-us/HT204921
Hi,
Do you have access to the same trusted phone number associated to your Apple ID? If so, you may be able to reset your password on the Support app via Topics > Passwords & Security > Reset Apple ID Password > Get Started > A Different Apple ID. This will send a two-factor code to the phone number in order to reset the Apple ID password.
If you no longer use that number you will have to set up account recovery on iforgot.apple.com and update your trusted phone number. iforgot.apple.com > enter Apple ID > CONFIM the trusted phone number that’s listed > when it sends a verification code to that number select that you do not have access/no longer use this number, and finish the account recovery creation.
https://support.apple.com/en-us/HT204915
https://support.apple.com/en-us/HT204921
I have lost my Apple ID password and none of my trusted devices (phones) work, how do I reset this?