Apple trade in

Hey!! I’ve purchased the iPhone 12 Pro Max a year ago at the apple store. It’s unlocked and i use it on cricket wireless. I still owe on the device but wanted to upgrade to the iPhone 13 mini. The trade in value for my phone is $700 and the iPhone 13 mine cost $700. Do I have to pay my phone off before trading it in or can I do an even trade for the mini and still make payments on my 12 pro max?

iPhone 12 Pro Max, iOS 15

Posted on Nov 20, 2021 7:02 AM

Reply
1 reply

Nov 21, 2021 8:55 AM in response to Bamafan21

Hi Bamafan21,


Thanks for reaching out to Apple Support Communities. It sounds like you're have a question about trade in and the iPhone Upgrade Program. We're happy to get you in the right direction to assist.


You can view details about the trade-in option here: Apple Trade In

Specifically the section in the FAQ that states:


Can I trade in my current device when I join the iPhone Upgrade Program?

  • If you are not already participating in the iPhone Upgrade Program, you can trade in your eligible device at an Apple Store for credit toward your subsequent purchase as part of the iPhone Upgrade Program.
  • If you are currently a member of the iPhone Upgrade Program and wish to remain in the program, please do not proceed with Apple Trade In. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one. If you do continue with Apple Trade In, you will be responsible for both your outstanding iPhone Upgrade Program loan and the purchase price of any new iPhone you purchase through Apple Trade In.


You can also view details about the iPhone Upgrade Program here: iPhone Upgrade Program and How to Upgrade


If you need further assistance, reach out to the sales support team directly: Contacting Apple



Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple trade in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.