Can't open my files

I have transfered my files from icloud to Google drive.

Now I can not open them.

it shows me terminal preview , and when I open it , it says

"Can't load data".

I can't understand the problem cause some of my files are working but the main part is not working , I can't open 30+ files :( what to do ?

MacBook Pro 15″, macOS 11.5

Posted on Nov 20, 2021 11:52 AM

Reply
5 replies

Dec 1, 2021 7:42 AM in response to tatevik258

Hey tatevik258,


What if you right-click the file and use the Open With option to open the file directly with the app? If that doesn’t work, can you open the app and then import the file using the Mac menu bar or drag the file into the app? Test to verify and let us know.


Also, have you reached out to Google support about this at all? They may be able to provide info as this occurred when importing to Google Drive.


Take care.

Nov 29, 2021 12:09 PM in response to barberlives123

No it doesn't work,

I have uploaded my .sketch files from iCloud(Desktop) to my google drive in chrome, It showed me that the upload was successful. But I didn't try to use if they are working or no , then I have deleted the all sketch files from my iCloud(Desktop), and now when I want to open them from my google drive it doesn't work. No messages are appeared , only the terminal icon is shown. When I try to download it from the drive and open it it says <<Can't load the data>>.

It's really big issue. all my files are broken and I can't recover them.

Also note that the problem is appeared in some files

60% of uploads files are ok 40% is broken

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't open my files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.