My husband's friend gave him a iPad 6th generation as a gift that was given to his friend. And I have did a reset on it three times now and I still can't seem to remove the old accounts on the iPad. Is there a way to completely factory reset and erase the account?
[Re-Titled by Moderator]
iPad, iPadOS 13
If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.
If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.
How to factory reset an iPad 6th Gen and erase an account?
