Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Froze and unresponsive screen on iPhone 11

How to fix frozen screen and not being able to swipe to power off


iPhone 11, iOS 14

Posted on Nov 20, 2021 7:13 PM

Reply
Question marked as Best reply

Posted on Nov 20, 2021 8:06 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Best reply

Nov 20, 2021 8:06 PM in response to liberty170

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Froze and unresponsive screen on iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.