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User profile for user: Lkt_49
Lkt_49 Author
User level: Level 1
5 points

My iPhone 13Pro screen is frozen

The touch screen is frozen. It doesn’t respond to tapping or slide power off

iPhone 13 Pro, iOS 16

Posted on Sep 9, 2023 10:32 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,722 points

Posted on Sep 9, 2023 10:45 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
148,722 points

Sep 9, 2023 10:45 AM in response to Lkt_49

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Reply

My iPhone 13Pro screen is frozen

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