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Level 1

5 points

My iPhone 13Pro screen is frozen

The touch screen is frozen. It doesn’t respond to tapping or slide power off

iPhone 13 Pro, iOS 16

Posted on Sep 9, 2023 10:32 AM

Top-ranking reply

Level 10

149,592 points

Posted on Sep 9, 2023 10:45 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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