​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


iPhone SE 3rd gen has a screen with large letters and is frozen

The screen is frozen and won't turn off no matter how long I hold down the side button. This phone is fully charged.

iPhone SE, iOS 17

Posted on Dec 14, 2024 5:52 AM

Question marked as Top-ranking reply

Posted on Dec 14, 2024 5:54 AM

Holding just the power button will not power off your iPhone. You hold the volume up and power buttons at the same time to power down an iPhone.


In your case however, try a Forced Restart --> Force restart iPhone - Apple Support (CA)


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone SE 3rd gen has a screen with large letters and is frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.