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Please I don’t know what happened to my iPhone XR that it suddenly started saying Apple ID not active.
Even my password got rejected.
Please how do I get support from Nigeria because I have searched to no avail.
Help me out.
iPhone XR
Click on this link for a document referring to 'How to deactivate your Apple ID account' --> https://support.apple.com/HT208503
Go to the section about "Can I reactivate my account?"
See if there's an issue with Apple's servers --> https://www.apple.com/support/systemstatus
Click on this link for the document 'If you can't connect or sign in to iCloud' for additional suggestions --> https://support.apple.com/HT203512
There is otherwise no other Apple Support document specifically addressing your issue that I can find, but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:
If your Apple ID is locked or disabled --> https://support.apple.com/HT204106
Contact Apple for help with Apple ID security --> https://support.apple.com/HT204169
Worldwide Support https://support.apple.com/choose-country-region
Choose your country. Some may have different languages available. If your country is not listed see if there is an "other" option for your region of the world. E.g.,
Other Africa - https://support.apple.com/en-afri
Click on this link for a document referring to 'How to deactivate your Apple ID account' --> https://support.apple.com/HT208503
Go to the section about "Can I reactivate my account?"
See if there's an issue with Apple's servers --> https://www.apple.com/support/systemstatus
Click on this link for the document 'If you can't connect or sign in to iCloud' for additional suggestions --> https://support.apple.com/HT203512
There is otherwise no other Apple Support document specifically addressing your issue that I can find, but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:
If your Apple ID is locked or disabled --> https://support.apple.com/HT204106
Contact Apple for help with Apple ID security --> https://support.apple.com/HT204169
Worldwide Support https://support.apple.com/choose-country-region
Choose your country. Some may have different languages available. If your country is not listed see if there is an "other" option for your region of the world. E.g.,
Other Africa - https://support.apple.com/en-afri
Thanks for your help.
I had gone through all this options before now.
This may be an issue of Apple ID lock or disabled Apple ID because it rejects my password and also says the Apple ID is not active.
I see the only option as contacting Apple Support but it seems there is nothing like that for Nigerians.
This is really a bad experience for me to be locked out from my phone with no possible ways of regaining access and I have not seen anything I did wrong.
I need a way to contact the support from Nigeria.
I am really in need of apple music because right now thats where I update my site with new music information.
I managed to see a twitter support but I have not got any response from a message I sent them.
I would have loved if there is any mobile number that they can be reached.
Finally, I will like to ask....Is there a way I can reset everything and forget my current account? I tried but it still brings me back to where I have to enter password and when I enter my password it will say Apple ID not active.
This is really a bad experience coming from Android to be greeted with this awkward issue with no support for such an expensive product.
I really need help now.
Oh can you please tell me HOW???!? I am having the same issue for days . I don’t know what to do. I’ve been playing tag with Apple support. I can’t use anything on my iphone. Not even the App Store .
Did you read my entire post? The bit at the end about getting a contact for Africa?
Yeah. I tried it but no luck. Luckily Support team messaged me on twitter to send my email and I have sent it. Once its resolved I will let you guys know. Thanks for helping.
Finally Apple support has resolved the issue for me. Thanks everyone. Love you all. bye
Apple ID not active
