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iphone stuck on verifying update

iPhone xr is stuck on the lock screen "verifying update." I can't even do a hard restart (toggle volume up, down, hold power button) because the screen is unresponsive and won't let me swipe right to power down. I've tried locking and waking dozens of times to no success. Help!

iPhone XR

Posted on Nov 21, 2021 6:33 AM

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Question marked as Best reply

Posted on Nov 21, 2021 6:49 AM

Hello again ~ Sorry you are having this issue. This is a prior post by one of our other excellent forum members *Axel Foley* Give this a try and if no help you need to take your iPhone in for a check.


“*Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.”


Also:


Genius Bar Reservation and Apple Support Options


~Katana-San~

5 replies
Question marked as Best reply

Nov 21, 2021 6:49 AM in response to Corenneparks

Hello again ~ Sorry you are having this issue. This is a prior post by one of our other excellent forum members *Axel Foley* Give this a try and if no help you need to take your iPhone in for a check.


“*Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.”


Also:


Genius Bar Reservation and Apple Support Options


~Katana-San~

iphone stuck on verifying update

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