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User profile for user: nicol411
nicol411 Author
User level: Level 1
4 points

why is my ios 15 update taking so long

IOS update taking too long


iPhone 12 Pro Max, iOS 14

Posted on Nov 21, 2021 11:46 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,484 points

Posted on Nov 21, 2021 11:56 AM

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,484 points

Nov 21, 2021 11:56 AM in response to nicol411

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version-

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 6GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,484 points

Nov 22, 2021 7:12 PM in response to nicol411

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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User profile for user: nicol411
nicol411 Author
User level: Level 1
4 points

Nov 21, 2021 4:08 PM in response to Axel Foley

I ran the iOS 15 update for my husbands IPhone 12Pro Max in under 20 minutes but my 12Pro max keeps kicking me out of the download before it is finished. I have plenty of storage (205gb+) and it’s the same WiFi connection that I used for his.


I have had the automatic upgrades set and my phone is plugged in every night and it has not upgraded on its own since I bought it.


I have it connected to my desk top now and I am running it through iTunes. It has kicked me out 9 times now just as it approaches the 6.16gb



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User profile for user: nicol411
nicol411 Author
User level: Level 1
4 points

Nov 23, 2021 5:19 AM in response to Axel Foley

Thank you for your help. I did try that and I even hooked it to the desktop and as soon as it got to 6.03 of 6.17GB it kicked me out again.

I took the phone to best buy and the people at geek squad forced the update there. I believe my phone just needs replaced by apple because I have a feeling this will be a constant issue with it.


again thanks for your help. :)

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why is my ios 15 update taking so long

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