Hi, I’m writing for my dad. He has no access to his old email address and doesn’t remember the passcode to his Apple ID with that email address. He needs to back up his phone and change the Apple ID for his new one that he will be getting this week. Any help would be appreciated. Thanks!
If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.
If he forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.
We have the security questions but nothing else.
Forgotten Apple ID passcode
