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I Phone XS max Back camera

My iphone xs max back camera is not working only when i go to the photo option.. video and other applications it works.. when in photo option camera is freeze and black. Please help

iPhone XS Max, iOS 15

Posted on Nov 21, 2021 8:50 PM

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Question marked as Top-ranking reply

Posted on Nov 21, 2021 9:10 PM

Try to restart your phone; you'll be surprised how much this fixes issues. Due to it working in other applications, I can most likely rule out hardware; the problem lies on the software level. Check on your phone's update status, and if that doesn't work, you might want to set up an Apple Provider to take a look at it.


How to update --> https://support.apple.com/en-us/HT204204

Repair --> https://support.apple.com/iphone/repair/service

2 replies
Question marked as Top-ranking reply

Nov 21, 2021 9:10 PM in response to chethani291

Try to restart your phone; you'll be surprised how much this fixes issues. Due to it working in other applications, I can most likely rule out hardware; the problem lies on the software level. Check on your phone's update status, and if that doesn't work, you might want to set up an Apple Provider to take a look at it.


How to update --> https://support.apple.com/en-us/HT204204

Repair --> https://support.apple.com/iphone/repair/service

I Phone XS max Back camera

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