Refund problem

why doesn't my money go to my wallet even though the refund status is successful


[Image Edited by Moderator to Remove Personal Information]

iPhone XR, iOS 15

Posted on Nov 22, 2021 2:43 AM

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Question marked as Top-ranking reply

Posted on Nov 22, 2021 5:52 AM

From the document: Send, receive, and request money with Apple Pay --> https://support.apple.com/HT207875

--> How to cancel or dispute a payment

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


However, the document above seems to be specifically referring to Apple Pay Cash payments and not regular Apple Pay. This next document may instead apply for regular Apple Pay refunds: How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904

1 reply
Question marked as Top-ranking reply

Nov 22, 2021 5:52 AM in response to fjri20

From the document: Send, receive, and request money with Apple Pay --> https://support.apple.com/HT207875

--> How to cancel or dispute a payment

- It can take 1-3 business days for the money to be refunded, depending on your bank or card issuer.


However, the document above seems to be specifically referring to Apple Pay Cash payments and not regular Apple Pay. This next document may instead apply for regular Apple Pay refunds: How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904

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Refund problem

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