Apple Event: May 7th at 7 am PT
this problem happens on all applications and persists if I use a different Apple Pencil.
if I use my Apple Pencil on another iPad it works perfectly.
the problem persists among all applications.
I’m very worried because it was very difficult for me to pay for this IPad and I use it daily on my job, I hope someone can help me.
thank you so much everyone in advance
You will need to seek assistance directly from Apple Support.
You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
You will need to seek assistance directly from Apple Support.
You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:
Until the fault is properly diagnosed, it is impossible to determine the likely remedy. However, as described, you very likely have a screen hardware fault that will entail repair or replacement of the iPad.
Apple often exchange faulty devices in preference to repair - as this is much faster and causes the customer far less inconvenience.
Yesterday night suddenly the screen worked ok, today it went back to working like this, can't that mean that is is not a hardware fault? and won't it be very expensive for me to replace the entire Ipad?
But does this mean my screen in broken? Will they be able to fix it without a replacement?
You really do need to seek assistance from Apple Support - who have the diagnostic tools to assess the health of your iPad. Your iPad may have an intermittent hardware fault.
I went to the store, they charge me 490€ to replace it for a new one, I don't have that money I need something I can try myself...
You are already at the limit of what you can do for yourself in diagnosing faults of this nature.
One strip in the middle of my iPad Pro screen is unresponsive to the Apple pencil
