My beats broke the second time I used them. The jack that plugs in broke off in the plug. Where should I send them to get fixed.

My beats headphones broke the second time I used them. The jack that plugs in broke off in the plug. Where should I send them to get fixed.

Posted on Nov 22, 2021 8:09 AM

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Question marked as Top-ranking reply

Posted on Nov 23, 2021 8:28 AM

Hi gerod222,


Thank you for posting in the Apple Support Communities. It sounds like you'd like to look in to your service options for repairing your Beats, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the link we've provided for you below.


Beats Repair and Service


Please let us know how it goes. We're always happy to help.


Cheers!

1 reply
Question marked as Top-ranking reply

Nov 23, 2021 8:28 AM in response to gerod222

Hi gerod222,


Thank you for posting in the Apple Support Communities. It sounds like you'd like to look in to your service options for repairing your Beats, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the link we've provided for you below.


Beats Repair and Service


Please let us know how it goes. We're always happy to help.


Cheers!

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My beats broke the second time I used them. The jack that plugs in broke off in the plug. Where should I send them to get fixed.

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