Apple Event: May 7th at 7 am PT

> Learn more

> Add to your calendar 

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: frustrated_4200
frustrated_4200 Author
User level: Level 1
4 points

Broken Beats Solo -- new

My headphones won't reset. I held down mode and volume down for multiple times well longer than 10 seconds and it won't reset. It also won't go into pair mode.

Posted on Jan 12, 2021 12:36 PM

Reply
Question marked as Best reply
User profile for user: Johnathan Burger
Johnathan Burger
User level: Level 9
66,421 points

Posted on Jan 12, 2021 1:07 PM

Contact Apple support for your options

View in context

Similar questions

1 reply

Broken Beats Solo -- new

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up