Text tone alerts while listening to music

Hey there mdawn,

Thanks for reaching out to Apple Support Communities. Does it matter what alert you’re using for Messages? Change the tone and see if that has any impact on this. You can read how to do this here:

Change message notifications on iPhone

Also, make sure your device and the apps are up to date:

Update your iPhone, iPad, or iPod touch

How to manually update apps on your Apple device

Then restart and test again:

Restart your iPhone

Take care.

Hey mdawn,

Delete the Amazon Music app from your iPhone, restart, and then reinstall the app. See if this has any impact on the issue. Let us know if that helps with this.

Regards.