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I tried to sign out of iCloud and sign back into iCloud but on my Pages App it keeps coming up with this when I want to access documents (they are on my iPad but iPhone won’t retrieve them - yes I have tons of memory on my iPhone also) - help please….

iPhone XS

Posted on Nov 22, 2021 2:15 PM

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5 replies

Nov 22, 2021 3:06 PM in response to Manyhatwoman

What other relevant facts have you not told us after thoroughly reading the article I linked above?


This might include such things as assuring the relevant documents are on iCloud Drive, operating system version numbers on all Apple devices, assurance you’re using Pages 11.2 on all Apple devices, discussing why the iPhone is treated as a new device, if you’ve been able to access other items associated with your Apple ID on the iPhone, recent Apple ID and/or password changes, etc.

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